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Allulirac
A trusted Kenyan online shopping platform built on integrity, affordability, and convenience for everyday shoppers.
Need an Update on Your Order?
After you place an order with Allulirac, our team receives and reviews your order before contacting you to confirm the details.
Your order number is provided by Allulirac when our team contacts you by phone, WhatsApp, or email after receiving your order.
If you need to check the status of your order, simply contact our customer support team and provide your order number. If an invoice has already been issued, you can also provide your invoice number.
How to Check Your Order
Place Your Order
Complete checkout and submit your order. You do not need to create an Allulirac account to place an order.
Allulirac Receives Your Order
Once your order is received, our team reviews the order, including product availability, delivery details, and applicable delivery charges.
We Contact You
An Allulirac representative will contact you using the phone number, WhatsApp contact, or email address provided during checkout.
Receive Your Order Number
After Allulirac has received and reviewed your order, our team will provide you with your order number when we contact you.
Invoice Issued
Once your order details have been confirmed, a final invoice is issued showing the applicable product price and delivery charges, where applicable.
Please keep your invoice number for your records.
Contact Us for an Update
If you need an update about your order, contact Allulirac by phone or WhatsApp and provide your order number.
If an invoice has already been issued, you may also provide your invoice number to help us locate your order quickly.
Your Invoice Number
After your order has been reviewed and confirmed, Allulirac will issue a final invoice.
The invoice will include the applicable product price and delivery fee where applicable.
Please keep your invoice number for your records. If you need assistance after an invoice has been issued, provide the invoice number when contacting our customer support team.
Information to Have When Contacting Us
Order Number
Your order number is provided by Allulirac when our team contacts you after receiving and reviewing your order.
Invoice Number
If a final invoice has already been issued, provide the invoice number when contacting us about your order.
Your Contact Details
Please ensure that the phone number, WhatsApp contact, or email address provided during checkout is accessible.
How Allulirac Communicates With Customers
Phone Call
Our team may call the phone number provided during checkout to discuss and confirm your order.
Where applicable, our team may contact you through WhatsApp using the contact information provided during checkout.
We may also use the email address provided during checkout to communicate order information and related updates.
Delivery and Store Pickup
During checkout, customers can select their preferred delivery method from the options available for their order.
Home Delivery
For home delivery orders, our team may contact you to confirm your delivery location and applicable shipping costs.
The final invoice will include the product price and delivery fee where applicable.
Store Pickup
Customers selecting store pickup can collect their items after the order has been confirmed and payment has been processed.
Please wait for confirmation before travelling to the pickup location.
Contact Allulirac
Need an update about your order? Contact our customer support team and have your order number or invoice number available.
Important Customer Notice
Please make sure that the phone number, WhatsApp contact, and email address you provide during checkout are accurate and accessible. Allulirac uses these details to communicate with you regarding your order.
If you have not yet received your order number or need assistance locating your order, please contact our customer support team using the contact details provided above.
Allulirac Customer Support Last Updated:October 2026
Phone / WhatsApp: +254 715 533 755
Email: info@allulirac.co.ke